Electric cars show low reliability due to complex tech: Report

Updated Nov 29, 2021

Same topic: Automotive Industry Updates

The problem isn’t the powertrain, but with the infotainment and tech features. 

Electrified mobility is the wave that practically all of the world’s carmakers are riding. While this opens up opportunities for innovation across all price points, there may be caveats as to the long-term reliability of electric vehicles (EVs). 

Electric SUVs such as the Tesla Model Y fail in terms of reliability, according to Consumer Reports

According to reliability rankings by Consumer Reports, EVs leave much to be desired in the reliability scale. This holds true particularly for electric sport utility vehicles (SUVs), which received an overall rating of ‘below average.’ Analysts say the problem lies with extra tech features that automakers pack into these vehicles, especially on luxury models.

Owners of electric SUVs often report problems with in-car electronics and power features on their vehicles. Interestingly, those are shaping up to be more troublesome than the powertrain components of the EVs themselves. 

It might have something to do with an EV’s power source, but automakers seem to pack more infotainment features on battery-powered vehicles than they do on regular combustion-powered models. This tends to add complexity to the onboard systems on electric SUVs, making them more vulnerable to problems. 

Smaller EVs with less complex tech tend to have fewer problems 

Consumer Reports organized the rankings by brand, with luxury EV brand Tesla nearing the bottom of the barrel next to Lincoln. The group assessed the Tesla Model Y as having ‘much worse than average’ reliability in 2020, although Model 3 units made in China tended to have higher scores.  

But critics should think twice before pouncing on this news as an excuse to discourage others from buying EVs in general. Consumer Reports adds that based on its rankings, EVs with less complex features such as the Nissan LEAF actually did better than their bigger counterparts.    

At the other end of the spectrum, compact hybrids and plug-in hybrids reached the top of the rankings with above-average overall reliability. According to Consumer Reports’ findings, both are less expensive to maintain and repair than gasoline vehicles. The costs drop even lower compared to EVs once they’ve reached 160,900 kilometers. 

According to customers surveyed, hybrids top the list with above-average reliability 

In the Philippine market, EVs have yet to gain widespread acceptance, mainly due to prohibitive pricing and range anxiety due to a lack of the necessary charging infrastructure. Only Toyota so far offers hybrid models in its lineup such as the Prius, Corolla Cross, and Altis compact sedan. Meanwhile, Geely markets its 48-volt mild-hybrid powertrains on the Azkarra compact and Okavango midsize crossovers. Among the major automakers, only Nissan Philippines offers an EV in the form of the LEAF. 

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Joseph Paolo Estabillo

Author

Joseph holds a degree in Journalism from the University of the Philippines Diliman and has been writing professionally since 1999. He has written episodes for CNN Philippines' motoring show Drive, and has worked on corporate projects for MG Philippines and Pilipinas Shell. Aside from being Philkotse.com’s Content Lead, he also writes content for numerous car dealerships in the U.S., spanning multiple brands such as Alfa Romeo, Chrysler, Dodge, Jeep, and Maserati, among others.

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