Toyota PH implements new SOPs as dealerships open after ECQ

Updated Sep 28, 2020 | Same topic: COVID-19 Updates

Here’s what TMP is doing to keep its customers and employees safe as the company resumes operations.

As several areas in the Philippines are currently moving on from the enhanced community quarantine to the less restrictive but still stringent general community quarantine, Toyota Motor Philippines is also implementing new standard operating procedures as well as precautionary measures to keep its customers and employees safe from the COVID-19 threat.

These SOPs and safety measures are in line with the Department of Health standards, as well as the World Health Organization’s standards.

A picture of a Toyota employee disinfecting a parked Toyota Fortuner

A Toyota Tacloban employee disinfecting a Toyota Fortuner

TMP’s New Normal

For dealerships, employees and customers entering their facilities will be checked for their temperature. The dealership itself will have regular disinfections with a higher frequency for common areas.

To ensure social distancing, the layout of reception areas, as well as showrooms, have also been changed. The number of persons entering the facility at any given time are now also controlled to avoid crowing.

Customers are also advised to set appointments first before visiting the dealer. To support this, dealers will only accommodate those with confirmed service appointments. These can be booked hassle-free through the MyToyota PH digital tool just recently launched.

TMP continues to help its customers

TMP is also aware of its customer’s plights and hardships during the length of the ECQ. As such, TMP has extended expiring insurance policies under Toyota Insure and warranty coverages for Toyota vehicles until after the ECQ is lifted.

Toyota Financial Services has also extended payment terms for its customers for the same duration as the aforementioned. Periodic maintenance schedules for Toyota vehicles are likewise given an extension after the ECQ is lifted.

A picture of Cagayan De Oro Toyota with customers

At Toyota Cagayan De Oro, customers maintaining social distancing

>>> Related: A collection of cheapest Toyota cars in your areas

TMP President Mr. Atsuhiro Okamoto also says, “While we are facing challenging times, this also presents an opportunity to come back better and stronger, to review our current processes and find improvements, to constantly provide ever better products and services, and to make our team members’, customers’, and partners’ lives safer and more convenient.”

Mr. Okamoto also adds that it will take a while for everyone to get used to the new normal, but with each other’s help and encouragement, we can all get through it.

He also encouraged everyone to observe safety measures when going out. The TMP president then added that TMP is working hard to prepare Toyota's dealership network and to ensure the safety of everyone upon resumption of operations.

A picture of the TOyota General Santos lobby where seats are spaced 1 meter apart

The same goes for Toyota General Santos where seats are spaced at about 1 meter apart

Toyota dealerships that have resumed operation

The following Toyota dealer outlets are located in areas that are now under General Community Quarantine. As such, these showrooms have resumed their operations.

Luzon
Visayas
Mindanao
Toyota La Union
Toyota Isabela
Toyota Tuguegarao
Toyota Calapan
Toyota Puerto Princesa
Toyota Camarines Sur
Toyota Roxas
Toyota Negros Occidental
Toyota Tagbilaran
Toyota Tacloban
Toyota Calbayog
Toyota Dumaguete
Toyota Aklan
Toyota Cagayan De Oro
Toyota Iligan
Toyota Valencia
Toyota General Santos
Toyota Kidapawan
Toyota Butuan

For more advisories regarding dealership reopening schedules, you can visit Toyota Motor Philippine’s official social media pages at ToyotaMotorPhilippines for Facebook and Instagram, and @ToyotaMotorPH for the company’s Twitter page.

For more updates from the Philippine automotive industry, keep reading here on Philkotse.com.

Know more about Toyota

Toyota

For the local market, Toyota Philippines offers 22 car models. The most affordable of these is the Toyota Wigo hatchback. Toyota also has three sedan models namely the Vios, the Corolla Altis, and the Camry. It then has one entry to the pickup truck segment, the Hilux. For coupes, Toyota Philippines offers two models: the GT 86 and the Supra. The Toyota local SUV segment has four models. These include the Fortuner, Land Cruiser, and Land Cruiser Prado. The Toyota MPV segment for the Philippines has three models: the Avanza, Rush, and the Innova. Then there are two Toyota vans in the Philippine market: the Hiace and the Hiace Super Grandia. For hatchbacks, there's the Wigo, the GR Yaris, Prius, and the Yaris, while the minivan segment then has the Alphard. And lastly, the crossovers sold by Toyota include the Corolla Cross, and the RAV4.

Here at Philkotse.com, we provide the complete Toyota Philippines Price list for 2023, which we update on a monthly basis. Besides that, we also list the latest and hottest car promos ranging from low monthly amortizations, cash discounts, and low downpayments. 

For more information about the Toyota Philippines price list for 2023, as well other details regarding the brand, continue below.

Cesar G.B. Miguel

Cesar G.B. Miguel

Author

Cesar Guiderone B. Miguel was born and raised in Iligan City, Lanao Del Norte. He graduated in 2010 with a Bachelor of Arts in English degree from Mindanao State University - Iligan Institute of Technology. He previously worked as a freelance writer for various websites, as a member of the Iligan City Disaster Risk Reduction Management's training staff, and as a medical sales representative.

Facebook: https://www.facebook.com/goridus.goridus

View more