Expect social distancing measures at Toyota PH dealers after ECQ

Updated Oct 14, 2020 | Same topic: COVID-19 Updates

Will this usher in a new norm in car shopping?

The Luzon-wide enhanced community quarantine is expected to be lifted by next month, and car dealerships will likely resume operations. But a number of changes are in order, at least for Toyota Motor Philippines.

In an advisory, the company announced that it will be adopting stringent measures to disinfect and prepare their dealerships for re-opening.

Toyota San Fernando

Toyota dealerships will be adding precautionary measures in transacting with customers

Once the business is up and running again, Toyota will implement guidelines in accordance with safety measures prescribed by the DOH:

  • Body temperature scans will be conducted at all entry points, with only those registering a temperature below 37.3 degrees Celsius allowed to enter the premises.
  • Social distancing will be observed by limiting the number of people inside the dealership at any given time.
  • The facility will be sanitized on a continuing basis throughout the business day.

Dealership staff will be advised to wear personal protection and observe proper hygiene, in order to serve customers safely.

Meanwhile, the country’s leading automaker also reiterated the expanded loan payment period for Toyota Financial Services customers. The 30-day payment reprieve was originally set from March 18 to April 18, but Toyota is further extending it to April 30, which coincides with the expected lifting of the quarantine period.

Toyota Fortuner

Owners of Toyota vehicles will benefit from extensions on vehicle warranty, PMS, and loan payments

Other services have also been extended. Warranty claims lapsing within the declared quarantine period will be given a 30-day extension, while Toyota vehicles scheduled for preventive maintenance services between March 17 and April 30 shall be given a 30-day grace period.

>>> Related: Toyota Philippines lends company vehicles for COVID-19 relief efforts

Vehicle insurance policies that are scheduled to lapse within the quarantine period will be granted a 30-day extension from the expiry date or until the quarantine period is lifted.

Customers are advised to coordinate with their concerned dealerships, and Toyota assures that all claims can be filed and processed when normal operations resume.

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Know more about Toyota


Toyota Motor Philippines has led the local automobile industry for years. It has a staggering total of 23 Brand Models in the Philippines, the most popular models are: Toyota Vios, Toyota Hilux, Toyota Camry... The brand has 27 dealerships in Luzon, 15 in the Visayas, 11 in Mindanao, and 20 in Metro Manila, including Lexus Manila, Inc. for its service centers and sales distribution. TMP has the most extensive car lineup in the country, with its current range consisting of 20 vehicles in total. See the latest price list of Toyota vehicles in the Philippines here.

Joseph Paolo Estabillo

Joseph Paolo Estabillo


Joseph holds a degree in Journalism from the University of the Philippines Diliman and has been writing professionally since 1999. He has written episodes for CNN Philippines' motoring show Drive, and has worked on corporate projects for MG Philippines and Pilipinas Shell. Aside from being Philkotse.com’s Content Lead, he also writes content for numerous car dealerships in the U.S., spanning multiple brands such as Alfa Romeo, Chrysler, Dodge, Jeep, and Maserati, among others.

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