Toyota boosts after-sales service with new MyToyota PH online tool

Updated Oct 14, 2020 | Same topic: Leading Edge Tech Trends
Owning and maintaining a Toyota just got easier.

Toyota Motor Philippines (TMP) launched a new digital tool called MyToyota PH. This online tool will make owning and maintaining a Toyota easier and more convenient for all customers especially now with the current global health crisis. 

“As the world is on a standstill due to the COVID-19 virus outbreak, TMP is quick to recognize the changing needs of its customers for after-sales service. Toyota owners can now book their service appointments safely anytime, anywhere,” said TMP in the tool’s official press release.

Overview of the MyToyota PH tool

Overview of the MyToyota PH tool

>>> Related: Toyota Pasong Tamo celebrates 25 years of excellent customer service

Toyota owners will also have access to the tool’s key features straight from their mobile phones. Inquiries are made easier as customers can directly send messages to their dealers about their booked appointment.

With the MyToyota PH, Toyota customers are now more unlikely to miss their booked appointment as the tool has reminders that are sent 24 hours and an hour prior to their appointment. In addition, job items and service cost estimates are also easily available in the tool.

MyToyota PH tool

Easy booking with MyToyota PH

The MyToyota PH is surely a tool that will advance Toyota’s customer service in the country – during and after the health crisis. It will provide its customers with Toyota’s latest updates and also provide handy recommendations. So to get started:

  1. Toyota owners should go and visit and create a MyToyota PH account
  2. Register their Toyota vehicles

After completing the registration process, Toyota customers can immediately set up an appointment by selecting their preferred dealers. For easier access, the tool can also be added to their mobile device’s home screen through the browser’s settings.

The online tool is now available to dealers that will be open according to each area’s respective quarantine periods. All Toyota dealers nationwide will be available for service booking after the quarantine period.

Furthermore, Toyota dealerships will now be accommodating confirmed service appointments only to ensure everyone’s safety by effectively promoting social distancing.

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Rex Sanchez

Rex found his passion for cars at a young age. He loves anything with an engine – which includes cars and planes. Right now, he is pleased to impart that passion for cars to a professional level under Philkotse.