Kia PH’s 24/7 Emergency Roadside Assistance continues amid COVID-19

Updated Apr 13, 2021 | Same topic: Automotive Industry Updates

Plus, vehicle warranty and PMS schedule extensions.

Kia Philippines has shown many ways to support the Filipino people during the COVID-19. First by temporarily closing its dealerships, and now by providing a 24/7 Emergency Roadside Assistance.

The South Korean automaker delivers on its promise to provide its “Promise to Care” customer services.

The official statement from Kia Philippines

You can visit Kia's FB page at facebook.com/kiainthephilippines

From a statement by Kia Philippines, it says that its 24/7 Roadside Assistance is made available at all times.

In addition, Kia said that the round-the-clock service is free for all Kia owners who bought their Kia cars from March 1, 2016. The 24/7 Roadside Assistance includes the following:

  • Emergency Towing
  • Minor Onsite Repair
  • Medical Assistance
  • Information Service
  • Personal Assistance

To register for this roadside assistance, Kia car owners would have to provide their personal information like name, address, contact number, Kia model, plate number, purchase date, and Vehicle Identification Number.

>>> Related: COVID-19 Update: These car brands implement PMS, warranty extensions

If you haven’t heard what VIN or Vehicle Identification Number is, it refers to a unique distinctive set of numbers and characters allocated to every car upon its production.

It is stamped on various places like under the hood, front left portion of the dashboard below the windshield, driver side door pillar, and under the front passenger seat. 

You can check your warranty booklet or registration certificate if you can’t locate your car’s VIN.

Kia Warranty and PMS Schedule Extensions

In addition to the 24/7 Road Emergency Assistance, Kia Philippines extends all expiring warranty coverage within the enhanced community quarantine by 30 days. Kia owners would need to bring their warranty booklet to the Service advisor for validation if they want to claim the extension. Of note, warranty claims shall still be subjected to KMC & KPMC Standards.

The official statement from Kia Philippines

The official statement from Kia Philippines

Moreover, Kia Philippines also extended the scheduled preventive maintenance service of its customers by 15 days after the lifting of the enhanced community quarantine.

If you have any questions, you can send your message to Kia’s email at kia.customercare@acauto.ph.

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Know more about Kia

Kia

Here is the complete price list for Kia Philippines for 2023. Of note, Kia currently has eleven different models. It has three sedans namely the Soluto, Forte, and Stinger. It also has one hatchback model, the Picanto. For crossovers, it currently has the Sorento, Sportage, Stonic, EV6 and Seltos. It also has the Carnival as its entry into the minivan segment, as well as the K2500 as its light commercial vehicle model. 

Rex Sanchez

Rex Sanchez

Author

Rex Sanchez grew up in Saudi Arabia where he saw and got into the automotive scene. He started his career for an aviation company in the said region, writing about turbines and rotors which are later distributed for educational purposes. And now, he joined Philkotse.com as a staff writer. Currently, he is the youngest on the team and is more than ready to grow in the field.

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