Car dealerships, service centers in NCR Plus closed during ECQ

Updated Mar 30, 2021 | Same topic: COVID-19 Updates

You can still reach these brand’s customer reps through various means, though.

The news is out folks, the Philippine Government has decided to put the areas within the NCR Plus Bubble back under enhanced community quarantine (ECQ) status. This includes Metro Manila, as well as the provinces of Laguna, Rizal, Cavite, and Bulacan. 

Now according to ECQ rules, car dealerships, as well as service centers within the aforementioned areas, are closed starting March 29, 2021, until April 4, 2021. Of note, April 4 is the end of this ECQ. However, areas outside the said areas will of course remain operational. 

A picture of Isuzu Bacoor, Cavite

Dealerships in Cavite, Bulacan, Rizal and Laguna are temporarily closed as well

More specifically, brands that announced the temporary closure of their service centers and showrooms include Mitsubishi, Lexus, Subaru, Toyota, Volkswagen, Maxus, and Kia.

For Toyota, customers can still reach their respective marketing professionals and service advisors via social media channels if they have queries. Other Toyota dealerships that aren’t in ECQ areas will open, but then will close from April 1 to 4 for the Holy Week.  

Mitsubishi dealerships within the ECQ NCR Plus area are also closed from March 29 to April 4. Likewise, the marque says that in the meantime, their clients can likewise contact their online channels.

Lexus Manila, Inc. also posted on its Facebook page that its showrooms and service centers are closed from March 29 to April 4. For Lexus clients, you can contact the Lexus Customer Assistance at (02) 8856-5050, or through the official Lexus Manila Facebook page.

Isuzu Dealerships within Metro Manila, Laguna, Cavite, Rizal, and Bulacan are also closed during the entirety of the ECQ period. Isuzu customers can also contact the brand via their social media channels. The Japanese truck specialist however does have a Digital Dealer page wherein you can also avail of its online services.

>>> Related: ECQ guidelines for road users: What you can and cannot do

A picture of a service center

For now, service centers are temporarily closed

Of note, Volkswagen, Maxus, and Kia also suspended their dealership operations, but they can still provide emergency roadside assistance for now.  

As mentioned by countless sources including government channels, only Authorized Persons Outside of Residence, essential workers, and those purchasing and availing of essential goods and services are allowed outside their homes. However, public transport like jeepneys, buses, and Grab cars are still available.  

For more updates on the status of car dealerships during the length of the ECQ, stay updated here on

Know more about Toyota


Toyota leads the local automobile industry, distributed by Toyota Motor Philippines. It has a staggering total of 73 dealerships all over the country. It has 27 dealerships in Luzon, 15 in the Visayas, 11 in Mindanao, and 20 in Metro Manila, including Lexus Manila, Inc. for its service centers and sales distribution. TMP has the most extensive car lineup in the country, with its current range consisting of 20 vehicles in total. See the latest price list of Toyota vehicles in the Philippines here.

Cesar G.B. Miguel

Cesar G.B. Miguel


Cesar Guiderone B. Miguel was born and raised in Iligan City, Lanao Del Norte. He graduated in 2010 with a Bachelor of Arts in English degree from Mindanao State University - Iligan Institute of Technology. He previously worked as a freelance writer for various websites, as a member of the Iligan City Disaster Risk Reduction Management's training staff, and as a medical sales representative.


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