LTFRB Central Office is now open after COVID-19 disinfection procedure

Updated Jul 20, 2020 | Same topic: Automotive Industry Updates
The agency urges the public to do online transactions.

The central office of the Land Transportation Franchising and Regulatory Board (LTFRB) is resuming its operations starting today, July 20, 2020. This is after undergoing a disinfection procedure at the office’s premises due to COVID-19. 

LTFRB Central Office has closed and ceased operations from July 13 to 17 to disinfect its premises after five of its employees tested positive for COVID-19. This was confirmed by  LTFRB Chairman Martin Delgra III.     


LTFRB is resuming its operations starting July 20, 2020

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Delgra also said that the LTFRB Central Office is implementing strict safety protocols such as wearing of face masks, frequent hand washing, use of alcohol, social distancing, as well as regular disinfection of the office. However, despite those measures, some of its employees still got contracted by the coronavirus. 

With that in mind, and to be able to limit the spread of COVID-19, LTFRB is encouraging the public to go and use its online portal for transactions such as the following:

  • Request for Special Permit (send email to
  • Correction of Typographical Error (send email to
  • Request for Confirmation of Unit/s (send email to
  • Request for Franchise Verification (send email to
  • Request for Issuance or Extension Provisional Authority (send email to
  • Legal Concerns/Query on Hearing Schedule, Status (send email 

Here are the important LTFRB email addresses

Check LTFRB’s instruction here. You can also search for the form you need in LTFRB’s website. Of note, the links in LTFRB’s website are not working at the time of writing this article. 

On the other hand, stakeholders who have records with LTFRB NCR can transact using the Public Transport Online Processing System (PTOPS).

As of this writing, the confirmed COVID-19 cases in the Philippines is more than 67,400 with 22,465 recoveries, and 1,831 deaths. The National Capital Region (NCR), which has the most coronavirus cases of more than 35,500, is still under General Community Quarantine.

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Martin Aguilar

Martin is the Content Editor of Philkotse. Aside from his interest in cars, he loves to read crime-thriller novels, play basketball (note: video game only), eat tapsilog, and go for random road trip adventures.