5 Toyota Hi-Ace Common Problems Pinoy owners should be aware of

Updated Sep 17, 2020

Do you own or planning to own a Toyota Hi-Ace? Knowing its 5 most common problems will be helpful for you!

Toyota Hi-Ace is one of the best and most recommended passenger vans in the country. With a seating capacity of 10, it could be best use for out of town family trips or you can even use it for business. Either way, you can maximize the use of Toyota Hi-Ace Philippines in both work and leisure.

Say, you’ve never had any problems with your Toyota Hi-Ace and you decided to take it out for a very long drive – say up north in Sagada or while you’re on a business and you were about to deliver a very important package or order to your loyal customer – then out of the blue, your always and used-to-be dependable Toyota Hi-Ace suddenly cracks. You see a black smoke upon starting up your van.

What would you do?

toyota hiace van

Toyota Hi-Ace is one of the best passenger vans that can take you and your family out for a long trip

Regardless of what vehicle you own, Toyota Hi-Ace or not, always keep in mind that it will not always be rainbows and butterflies – that your ride will always be smooth sailing and problem free. As responsible car owners, man or woman, you should always sport an always ready mindset so that if your vehicle breaks down on the road, you are mentally prepared to deal with it.

Alongside the mindset are the knowledge and skills for you to address the problem. So, you have to do your homework.

Don’t worry, you’re not alone. Philkotse.com will help you by giving useful information about common Toyota Hi-Ace problems. With these tips and details, we’re pretty sure that at least, by the end of this article, you’d somehow be ready to face whatever your Toyota Hi-Ace has in store for you.

1. Smoke (Thick, Black or White)

Who wouldn’t panic if they see a smoke coming out from any part of their vehicle? I guess everyone would somehow press their panic button. Smoke is never a good sign, especially if you see it somewhere else other than your stove or grill. So, what causes this black/white thick smoke in Toyota Hi-Ace?

thick white smoke

A thick smoke, white or black is usually not a good signal when seen coming from your vehicle's exhaust

A thick white smoke upon starting your Toyota Hi-Ace signals a problem with the vehicle’s turbo. If you have neglected it, thinking it will be gone in a few minutes, it will develop into another problem that could cause a black smoke whenever you accelerate.

When this happens, lookout for your fuel efficiency. If you observe that you are losing gas over a short period of time since this happened, it means that you already need to have the turbo checked. Otherwise, if your engine performs the same even after you see the smoke, it could just be fuel injector problems.

Either way, these are problems that you won’t be able to fix yourself. You have to take your van to your trusted mechanic so they can check both turbo and fuel injectors and repair or replace them as necessary.

2. Hot weather start up problem

This will be a total summer fun bummer. If your van engine doesn’t turn over when you turn the ignition switch, it could be a potential result of high resistance between the ignition switch and wiring loom. This high resistance combined with the hot temperature outside is a sure way to give you a start-up issue.

start up problem

Toyota Hi-Ace experiences start up problem during hot weather conditions

On the other hand, if your Toyota Hi-Ace turns over when you turn the ignition switch, but doesn’t start, it could be a problem with your start up assembly. Again, these types of problems are not solvable by you on the road – what you can do instead is take time to bring your van to a mechanic to have it diagnosed properly.

3. Airbags don’t come out during crash

This is totally worrisome. One of the most important factors that consumers consider when buying a vehicle is the ability of the vehicle to deploy safety features during accidents and crashes. One of Toyota Hi-Ace “sickness” is that airbags won’t deploy during accidents.

airbag problem

One of Toyota Hi-Ace's issue is related to airbags not deploying during accidents - this is brought about by the sensors

However, this is actually common among many other models after 1999. Due to reports of significant injuries and death of kids and young adults back then when airbags deploy during high impacting accidents, sensors were then placed for the vehicle to know if it’s safer to not deploy the airbags rather than the other way around.

Technically, this is not an issue, nor a problem – this could fall under a fair warning for you to be aware that airbags don’t always deploy right away during accidents.

4. Noise when you start to slow down

When you hear sounds coming from your vehicle just as you were decreasing your speed, or slowing down from a 70kph and above speed, it could be a potential transmission bearing issue. Any noise coming from a vehicle signifies that something might be loose or not fastened properly.

Transmission bearing issues should be addressed right away to avoid causing any more problems that may later on result to the deterioration and more serious transmission problems. Not only that it will cost you a lot to repair, but it can also compromise your safety.

5. Clutch shakes during engine warm up

If you experience clutch shaking when you start up your van and as the engine warms up, it could be a result of the clutch oiling up while the engine gets warm. When this happens, you have three options to deal with it:

  • First, you can burn the oil by accelerating and slipping the clutch;
  • Second, you can also have the clutch checked and replaced as necessary or;
  • Third, you can just ignore it as it doesn’t really have a significant effect on the van’s daily routine.

But as they say, prevention is better than cure – so to avoid escalating to a more serious problem, just go and have your clutch replaced by your trusted mechanic. The earlier you address the problem, the more money and time you will save.

>>> You might like to read:

Know more about Toyota Hiace 2024

Toyota Hiace

The Toyota Hiace 2024 is a light commercial vehicle that is a familiar sight on Philippine roads. Aside from being used as a spacious private transport for households with large families, it is also typically employed for business in delivering cargo and as a fleet transport. Toyota Hiace Prices in the Philippines range between PHP 1,851,000 and PHP 2,521,000 from a base 15-seater Commuter Deluxe variant to the GL Grandia Tourer. A single 2.8-liter turbodiesel engine is on offer, partnered with either a 6-speed manual or 6-speed automatic transmission.gau

A Hiace car features a body measuring 5,265mm long, 1,950mm wide, and 1,990mm high on most variants, with a wheelbase of 3,210mm. Dimensions differ on the range-topping Super Grandia Elite which sits 650mm longer and 290mm higher, and has a wheelbase of 3,860mm. Monthly installments start at Php 19,875 for the Commuter Deluxe, with a 60-month contract on a 50 percent downpayment. Among its rivals are the Nissan Urvan, Foton View Traveller, Hyundai Grand Starex, Hyundai H350, and Ford Transit.  

 

Toyota HiAce Launch

The global launch of the sixth generation Toyota Hiace was held in the Philippines last February 18, 2019. The launch introduced the Hiace in a new shape. It replaced the older generation’s thin and long rectangular profile. It was replaced with a broader look and a longer nose.

The Toyota Hiace has gone through a lengthy period of five generations. The latest generation arrived in the Philippines with a spacious interior and all new features. Aside from the contemporary design, the Toyota HiAce uses an efficient and powerful engine. It makes the vehicle a highly suitable car for commuting people without worrying about refueling again and again.

The Toyota HiAce is available in four colors – Dark Grey MetallicWhite PearlLuxury Pearl Toning, and Black.

Toyota HiAce Exterior

All the variants of the Toyota HiAce have the same exterior design. There is a slight difference in the front bumpers, which can either be black or keyed and with the grille. The grille also depends on the variant, which can be silver or chrome. The Commuter Deluxe and GL Grandia have halogen headlights with bi-beam and multi-reflector features and integrated turn lamps, which come as a standard on both variants. LED daytime running lights are exclusively available for GL Grandia Tourer AT variant only. The GL Grandia variant has fog lamps that come as standard. This feature is lacking in the Commuter Deluxe trim-level.

The rear part of the vehicle comes with larger headlights and lengthier bumper running to both sides' rear wells at the bottom end.

Toyota Hiace Philippine angular front

All the variants of the Toyota HiAce have the same exterior design

Toyota HiAce Interior

The cabin of the Toyota HiAce also depends on the variant. The Commuter Deluxe features a black-themed cabin while the Grandia variants come with a beige theme interior. The Toyota HiAce can be had with either vinyl or fabric seats. The seating configuration also depends on the variant, which can either be 12, 14, or 15. This allows users the flexibility to choose the variant as per the requirement.

A standard analog gauge comes as standard on all variants, but the GL Grandia Tourer gets an advantage with TFT multi-information display measuring 4.2 inches. The center console is completely revamped with new HVAC controls.

Toyota Hiace Philippines cabin

The Toyota HiAce can be had with either vinyl or fabric seats

Technology & Safety Features

The GL Grandia variant is equipped with a display audio system with DVD, CD, MP3, USB, FLAC with AUX, Bluetooth, and smart mirroring function. The mirroring technology originated from Toyota's proprietary T-link system that can mirror Android and Apple devices. The infotainment system is also equipped with K2 technology. A six-speaker system delivers the audio of the GL Grandia variants.

The infotainment of the Commuter Deluxe variant is handled by the 2-DIN head unit along with tuner, CD, Aux, MP3, Bluetooth, and USB capabilities. The audio is sent via a four-speaker system.

Toyota Hiace Philippines dashboard area

The GL Grandia variant is equipped with a display audio system with DVD, CD, MP3, USB, FLAC with AUX, Bluetooth, and smart mirroring function

The Toyota HiAce comes with various standard safety features for a safe ride. It includes dual front airbags and ABS. The Commuter Deluxe is equipped with an extra center airbag for the center passenger. Vehicle stability control, brake assist, hill-start assist, and rear parking sensors are available in GL Grandia and GL Grandia Tourer. The backup camera comes as a standard in the Tourer as well.

Platform & Chassis

The Toyota HiAce is a 4-door van with a front-engine rear-wheel-drive layout. It sits on the Toyota New Global Architecture platform. The McPherson struts handle the front suspension while a new rigid, leaf spring combination handles the rear setup. 

Ventilated discs deliver the stopping power for the front brakes. The rear brakes vary depending on the variant, which can either be drum brakes or disc brakes.

The fuel consumption of the Toyota HiAce also depends on the variant and fuel type. In terms of dimension, the Toyota HiAce has a length of 5,300 mm, a width of 1,970 mm and a wheelbase of 3,210 mm. The car's ground clearance is 175 mm.

>>> Toyota Hiace for sale in the Philippines at the best prices

Engine & Drivetrain

The current model is doing away with the old 3.0L engine. The new model of the Toyota HiAce is now powered by the 2.8L 1GD-FTV diesel engine. It is the same engine found in the Innova, Fortuner, and Hilux. The engine’s output varies depending on the variant. The Commuter Deluxe trim-level produces pumps out 176 horsepower and 420 Newton-meter.

The GL Grandia variant has an output of 176 hp and 450 Nm of torque. The power output of the GL Grandia Tourer gets a maximum output of 163 hp and 420 Nm of torque. It comes with either a 6-speed automatic or 6-speed manual transmission option.

Toyota Hiace Philippines engine

The current model is doing away the old 3.0L engine

Toyota HiAce Colors

  • The Toyota Hiace Cargo is available in White 1.
  • The Toyota Hiace GL Grandia is available in Luxury Pearl Toning, Silver Mica Metallic, and Black Mica.
  • The Toyota Hiace GL Grandia Tourer is available in Luxury Pearl Toning, Silver Mica Metallic, and Beige Metallic.
  • The Toyota Hiace Commuter Deluxe is available in Silver Mica Metallic and White 1.

The Toyota Hiace is offered in a wide array of configurations which is more than its rivals such as the Foton View Traveller and Nissan Urvan.

Toyota HiAce Pros & Cons

Pros  Cons
  • Sourced from Japan

  • Reliable workhorse and people hauler

  • Engine delivers good power

 
  • It doesn't offer spirited driving

  • Rear passengers can feel uncomfortable on rough roads

  • The Hiace Cargo looks too straightforward

Toyota HiAce Q&A

1. What are the Dimensions of Toyota Hiace 2024?

Dimensions for the Toyota Hiace 2024 include 5,265mm long, 1,950mm wide, and 1,990mm high on most variants, with a wheelbase of 3,210mm

2. How much is Toyota Hiace Philippines?

2024 Toyota Hiace price is from 1,189,000 PHP to 2,536,000 PHP.

3. How many seats is the Hiace 2024 Commuter Deluxe?

There are 15 seats.

4. Is Hiace Philippines available in Automatic Transmission?

No, it's not true. Toyota Hiace 2024 comes with either a 6-speed manual or a 6-speed automatic transmission.

5. Is the Toyota Hiace 2024 a van?

Yes, it is. The body type of Hiace 2024 is a van.

 

₱ 1,724,000 - ₱ 2,439,000

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Ivy Kristia Padura

Ivy Kristia Padura

Author

Ivy is one of the first Philkotse's content writers. She finds joy in sharing her driving tips, particular for dealing with heavy traffic in Metro Manila, with other fellow drivers.

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