Changan Auto tops Chinese car brands in reliability: Study

Changan Auto proudly announced that it won the first ranking of Chinese brands at the 2021 China New Vehicle Initial Quality Study (IQS) conducted by J.D. Power, the world’s leading consumer insight and market research firm.

Changan CS75 Plus

The IQS is based on real-world feedback from 34,158 owners who purchased their vehicles between June 2020 to March 2021. The study covers 264 models from 58 brands, with data collected in 70 major Chinese cities between December 2020 and May 2021.

Based on the ranking, Changan Auto managed to secure an excellent performance of PP100 (202). This means that there were only 202 reported problems per 100 Changan vehicles during the said period above. The score was enough for it to best other Chinese car brands such as Chery Auto and Geely.

Changan vehicles undergo strict verification tests

Moreover, Changan Auto took home the seventh place ranking in the mainstream car brand category of J.D. Power’s study. It compares closely to other luxury car brands such as Audi (207 of PP100), Volvo (208 of PP100), and Land Rover (211 of PP100).

According to the Chinese automaker, its models have to undergo strict validation to ensure quality. The accumulated verification mileage is four million kilometers, involving the 16 verification fields such as driving performance, noise, vibration and harshness (NVH) levels, durability and reliability, as well as thermal management, among others.

The current Changan Philippines lineup

Here in the country, Changan Motor Philippines, Inc. (CMPI) recently showcased the reliability of one of its five models in the Philippine lineup, the Changan CS35 Plus. The 5-seater subcompact crossover completed a 100,000-km endurance test over 122 days, proving its robustness to Filipinos.

To maintain the quality of its vehicles, CMPI is offering the Vital 5 after-sales program. It includes features such as a 5-year or 150,000 km warranty, hassle-free online booking appointments, guaranteed 60-minute preventive maintenance service (PMS), free towing services, and a 24/7 customer care hotline.

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