LTO plans to activate online vehicle renewal registration system

The Land Transportation Office (LTO) is looking for ways to improve its business processes in transacting with the public, one of which is the activation of the Motor Vehicle Registration Information System (MVRIS) on its Land Transportation Management System (LTMS) online portal. 

The LTO plans to activate the Motor Vehicle Registration Information System for online registration renewals

In a statement issued by the agency on its Facebook page Tuesday, the LTO said it is partnering with biometrics security company Dermalog to resolve issues surrounding processing of transactions. 

“I fully support the (MVRIS) in the public portal of LTMS for the renewal of vehicles as this will greatly reduce the lines in our offices,” explained LTO Chief Assistant Secretary Teofilo Guadiz III. “With this activation it will be possible to renew your vehicles without needing to line up at LTO offices around the country.” 

LTO Asec. Teofilo Guadiz III led officials in discusing how to improve the agency's processes [Image: LTO FB page]

“Two-thirds of transactions with the LTO involve motor vehicle renewals. Allowing the public to do this online will make it extremely convenient to the public,” said Dermalog spokesperson Atty. Nikki de Vega. “I am grateful to Asec. Guadiz for quickly listening to us and supporting Dermalog’s request.” 

Officials from both LTO and Dermalog have agreed to finalize the MVRIS implementation in the coming days. Both parties decided to meet and discuss improvements to the LTO’s processes following complaints that the agency’s online service has been experiencing slowdowns in recent weeks.

Both LTO and Dermalog committed to assist the public in using the agency's LTMS online portal 

Dermalog has given assurances that it will assist the LTO to make the latter more responsive and adaptive. The tech company expressed its commitment in deploying support staff in LTO offices throughout the country, with the aim of educating and assisting the public on how to use the LTMS public portal.

“Asec. Guadiz and Dermalog have agreed to support each other to improve customer experience and improve business processes with LTO’s LTMS. The convenience of the motoring public in using the LTMS and transacting with the LTO is what is important,” Atty. De Vega added. 
  
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