The 2019 Initial Quality Study just has been released by J.D Power, an American global market research firm, showing an improvement in general. The survey is conducted annually by looking for initial car quality thanks to the number of problems detected per 100 models (PP100) inside the 90 days from the date of acquiring.
Specifically speaking, the new study points out 93 PP100 which means a reduction from the year 2017 (97 PP100). And. the research measures issues per sample size, so the higher the score, the lower the quality.
According to the research, Genesis makes it to the first position with 68 points while Kia occupies the second place with 72. Hyundai is the final one to make top 3. This also means Korean brands has created an unprecedented record in the U.S history that for the first time 3 Korean brands confidently sit on top of the research.
According to the research, Genesis makes it to the first position with 68 points
With 79 and 81 points correspondingly, Porsche and Ford share the next places. Car brands receiving unexpected results include Land Rover (160), Jaguar (148), Volvo (122), Subaru (115), Mitsubishi (111) respectively ranks the lowest positions.
In terms of improvement, Mazda is in the leading place which witnesses the brand reduces 25 PP100 from the year before. Other impressive improvements are from Lexus with 14 PP100, Hyundai with 14 PP100, Infiniti with 15 PP100, Cadillac with 15 PP100, and Mitsubishi with 20 PP100).
The 2019 Initial Quality Study also grants plant quality awards which take malfunctions and defects for reference. For this category, Toyota’s Yoshiwara plant has no rival.
To process the study, the team has got answers from 75,712 buyers inside 90 days of using their vehicles. Candidates are asked to complete a 233-question survey from the period between February and May 2018.
The research also grants plant quality awards which take malfunctions and defects for reference
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