Chery Auto PH can now answer customer inquiries, concerns via Zoom

In the light of the recent surge of COVID-19 cases in the country, the need for virtual customer assistance is more crucial than ever. That said, United Asia Automotive Group, Inc. (UAAGI), Chery’s official distributor, is enhancing its after-sales services with the launch of its ‘Talk To A Pro’ feature.

Chery Philippines' Talk To A Pro

What the ‘Talk To A Pro’ feature does is that it allows guests to schedule a Zoom meeting where they can be attended by Chery’s Professional Sales Executives. Concerns such as product features, after-sales inquiries, and financing options are some of the car buying aspects the new feature can offer.

“Due to the fear of being exposed to the highly transmissible Delta variant of the COVID-19 virus, more and more people are adhering to the stricter protocols of staying and working from home. Unfortunately, it also limits people’s ability to confidently do what they want to do, like shopping for a new car,” said Chery Philippines President Rommel Sytin.

Here are the three simple steps to start using the ‘Talk To A Pro’ feature:

1. Go to https://cheryauto.ph/online-presentation/
2. Book Zoom Presentation Appointment by filling up the form.
3. Wait for the Zoom meeting link and Talk To A Pro.

As of this writing, the ‘Talk To A Pro’ feature is available only to select Chery dealerships. These include Chery Alabang, Chery Bacoor, Chery Cagayan de Oro, Chery Cebu, Chery Marilao, Chery North EDSA, and Chery Quezon Avenue, and Chery Pasig.

“We are confident that this industry-first service will help both our dealer-partners and our customers by positively enhancing their Chery brand experience. The Talk To A Pro program underscores a commitment we’ve made since the start of our operations – one of constant improvement in the quality of our customer service,” added Sytin.

Safe and convenient way of owning a Tiggo

Another program that Chery Philippines rolled out to maintain a safe car ownership experience is the Chery Auto PH App on iOS and Android. Users of the app may now view the automaker’s digital showroom feature, as well as schedule for a test drive or preventative maintenance service (PMS) in the comfort of their homes.

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