Hyundai PH launches new 24/7 customer, roadside assistance hotline

It aims to give Hyundai owners the confidence to drive more and worry less.

Hyundai Motor Philippines Inc. (HMPH) launched a new hotline for customer service and roadside assistance concerns. The new 24/7 toll-free nationwide hotline aims to give Hyundai owners the confidence to drive more and worry less.

Hyundai Motor Philippines new hotline Hyundai Motor Philippines' new hotline

Hyundai Philippines said that the new hotline not just caters to sales and aftersales inquiries, but more importantly, on-the-road assistance requests. HMPH now only has one number for landline, which is (02)-8868-8000, and one number for mobile, which is 0917-868-9000.

HMPH managing director Cecil Capacete shared that the new hotline intends to provide Hyundai owners with an easy ownership experience.

“For us at Hyundai Motor Philippines, we believe that quality service is crucial in maintaining good relationships with our customers. We are driven to provide an easy ownership experience that will make sure that our brand becomes top of mind when it comes to customer satisfaction,” Capaceta said.

Hyundai Stargazer front quarter shot Hyundai Stargazer

“As we gladly see more and more Hyundai cars on the road, we also take on a higher responsibility to keep them safe and worry-free. Through our enhanced contact center and roadside assistance service, we assure our valued patrons that we will always be available to answer to their needs,” Capacete added.

Speaking of which, HMPH has also introduced its enhanced roadside assistance program that includes services such as vehicle assistance and minor repair onsite. Below are the benefits being provided to Hyundai owners.

Vehicle Assistance

- Towing of the Covered Vehicle: Php 4,000

- Towing and Recovery of Covered Vehicle: Php 8,000

- Delivery of Spare Key: Php 4,000

- Delivery of Emergency Fuel: Php 4,000

Minor Repair Onsite

- Replacement of Flat Tire: Php 4,000

- Battery Jumpstart: Php 4,000

Personal and Medical Assistance

- 3D/2N Hotel Accommodation: Php 3,000

- Continuation of Journey: Php 2,000

- Reimbursement of Travel Expenses: Arrangement only

- Relay of Urgent Message: Arrangement only

- Accident Coordination: Arrangement only

- Ambulance Coordination Assistance: Arrangement only

Info Service

- Dealers Directory: Support only

- Emergency Contact Numbers: Support only

- Program Details: Support only

Hyundai Ioniq 6 front quarter shot Hyundai Ioniq 6

Of note, HMPH said that those who have the Hyundai Palisade, Ioniq 5, and Ioniq 6 get to enjoy all of the above mentioned for free for a full year once their vehicles have been released.

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Know more about Hyundai

Hyundai

In the local market, Hyundai Motor Philippines Inc., under the leadership of Lee Dong-Wook now sells Hyundai models locally as of 2022.

The brand’s lineup consists of the new crossovers which includes the Tucson, Santa Fe, and Creta. Under the MPV category, the Korean marque then has the new Staria model. The most affordable model in the local Hyundai lineup is the Creta's GL variant, which is priced at Php 998,000. The most expensive meanwhile is the Santa Fe, which retails at Php 2,420,000.

Of note, Philkotse makes sure to update its Hyundai car price list as needed. It also provides an up-to-date list of car promos for the said brand, as well as a list of Hyundai dealerships around the country.

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